These Terms of Service (“Terms”) govern your access to and use of the Cadence Counseling website and all related online counseling services. By accessing our website or purchasing any service, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our services.
1. Scope of Services
Cadence Counseling provides online counseling, clarity-focused sessions, structured guidance programs, and digital support services related to emotional well-being, decision clarity, and debt-related stress.
All services are delivered exclusively online. No in-person services are offered.
Our services are intended to provide emotional support, reflection, and clarity. They do not replace professional financial, legal, medical, or mental health treatment.
2. Eligibility
By using our services, you confirm that:
- You are at least 18 years old
- You have the legal capacity to enter into an agreement
- You are accessing services voluntarily and for personal use
Cadence Counseling reserves the right to refuse service at its discretion.
3. Nature of Counseling Services
Our services are non-clinical and non-therapeutic in nature unless explicitly stated otherwise.
We do not provide:
- Financial advice or debt management strategies
- Legal advice
- Investment or tax guidance
- Crisis or emergency intervention services
Clients understand that outcomes are subjective and depend on personal circumstances, engagement, and external factors.
4. No Guarantees
Cadence Counseling does not guarantee specific results, outcomes, emotional changes, or financial improvements.
Participation in counseling services does not ensure debt resolution, stress elimination, or decision certainty. Services are provided on a supportive, best-effort basis.
5. Client Responsibilities
Clients agree to:
- Provide accurate and truthful information where relevant
- Attend sessions on time and prepared
- Maintain respectful communication
- Ensure a stable internet connection and suitable environment
Cadence Counseling is not responsible for disruptions caused by the client’s technology, environment, or availability.
6. Scheduling, Cancellations, and Attendance
Session scheduling, cancellations, missed sessions, and rescheduling are governed by our Refund and Returns Policy, which forms an integral part of these Terms.
By booking a service, you acknowledge and accept those conditions.
7. Payments
All fees are clearly communicated at the time of booking. Payments must be completed in full before services are delivered.
Prices are listed in the applicable currency and may change without prior notice. Taxes or transaction fees may apply depending on your payment provider.
8. Confidentiality and Privacy
Personal information and session content are handled in accordance with our Privacy Policy.
While Cadence Counseling treats all session information with discretion, confidentiality may be limited where required by law or where there is a risk of serious harm.
9. Communication
Official communication occurs via:
- Secure scheduling or messaging platforms
- Contact forms on our website
Clients are responsible for monitoring their communication channels and ensuring contact details are up to date.
10. Intellectual Property
All website content, service descriptions, materials, and digital resources are the intellectual property of Cadence Counseling.
Clients may not copy, reproduce, distribute, or resell any materials without prior written permission.
11. Limitation of Liability
To the maximum extent permitted by law, Cadence Counseling shall not be liable for:
- Indirect, incidental, or consequential damages
- Emotional or financial outcomes resulting from service use
- Decisions made by the client before, during, or after services
Clients accept full responsibility for their personal decisions and actions.
12. Termination of Services
Cadence Counseling reserves the right to suspend or terminate services if:
- These Terms are violated
- There is abusive, inappropriate, or unsafe behavior
- Continued service is deemed inappropriate
No refunds are issued in cases of termination due to client misconduct.
13. Third-Party Services
Our website or services may rely on third-party platforms (e.g., payment processors, scheduling tools). Cadence Counseling is not responsible for the policies or actions of third parties.
14. Changes to Terms
Cadence Counseling may update these Terms at any time. Updated versions will be posted on this page with a revised “Last updated” date.
Continued use of services constitutes acceptance of updated Terms.
15. Governing Principles
These Terms are intended to be interpreted in a fair, reasonable, and client-respectful manner, without reliance on any single jurisdiction unless required by applicable law.
16. Contact
If you have questions regarding these Terms of Service, please contact us through our official contact form before using our services.
✦ Summary
- Services are fully online and clarity-focused
- No guarantees or professional advice provided
- Client responsibility and consent required
- Confidentiality respected within legal limits
- Applicable worldwide