Cadence Counseling respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you access our website or use our online counseling services.
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We collect only the information necessary to provide our services effectively and responsibly.
1.1 Information You Provide Voluntarily
This may include:
- Your name or preferred identifier
- Email address
- Information submitted through contact forms
- Details shared during booking or scheduling
- Information voluntarily disclosed during counseling sessions
You choose what information to share. We encourage clients not to submit sensitive personal data unless it is directly relevant to the service being requested.
1.2 Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, such as:
- Device type and browser information
- IP address (anonymized where possible)
- Pages visited and time spent on the site
- General usage statistics
This information is used solely to improve website performance, security, and user experience.
2. How We Use Your Information
We use collected information for the following purposes:
- To provide and manage our online counseling services
- To communicate with you regarding bookings, sessions, or inquiries
- To maintain service quality and continuity
- To improve website functionality and user experience
- To comply with legal or regulatory obligations where applicable
We do not use your personal information for profiling, automated decision-making, or marketing without your explicit consent.
3. Counseling Confidentiality
Information shared during counseling sessions is treated with a high level of confidentiality and professional discretion.
Session content is not recorded, stored, or shared unless explicitly stated and agreed upon in advance. We do not sell, rent, or distribute counseling-related information to third parties.
Confidentiality may be limited only where required by law or in situations involving immediate risk of harm.
4. Data Sharing and Third Parties
Cadence Counseling does not sell or trade personal information.
We may share limited data with trusted third-party service providers strictly for operational purposes, such as:
- Secure scheduling platforms
- Payment processors
- Website hosting and analytics services
These providers are granted access only to the information necessary to perform their functions and are required to protect your data.
5. Data Storage and Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
While no digital system can be guaranteed to be completely secure, we strive to use secure platforms and best practices to safeguard your data.
Clients are responsible for maintaining the confidentiality of their own login credentials and communication channels.
6. International Data Use
Cadence Counseling operates online and may process data across different jurisdictions. By using our services, you acknowledge that your information may be transferred, stored, or processed outside your country of residence.
We take steps to ensure that such transfers are handled responsibly and securely.
7. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
- Improve site functionality
- Understand user interaction patterns
- Maintain basic site security
You may disable cookies through your browser settings, though some site features may be limited as a result.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Request access to personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent where applicable
Requests can be made through our contact form and will be handled within a reasonable timeframe.
9. Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Maintain records for operational or legal purposes
- Resolve disputes
When data is no longer required, it is securely deleted or anonymized.
10. Children’s Privacy
Cadence Counseling services are intended for adults only. We do not knowingly collect personal information from individuals under the age of 18.
If you believe that a minor has provided personal information, please contact us immediately.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The updated version will always be posted on this page with a revised “Last updated” date.
12. Contact
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us through our official contact form.
✦ Summary
- We collect minimal, necessary information
- Counseling content is treated with confidentiality
- No sale of personal data
- Secure, responsible data handling
- Applicable worldwide